Terms of service
Terms of Service
OVERVIEW
Welcome to QAVRO.
The terms “we”, “us” and “our” refer to QAVRO. QAVRO operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience.
QAVRO is powered by Shopify, which enables us to provide our online store and services to you.
These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you use our store, browse our website, or purchase products from us.
By visiting, interacting with, or using our website, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree with these Terms, you should not use or access our website.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or place of residence, or that you have given us your consent to allow any of your minor dependents to use this website.
You may not use our products or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website.
A breach or violation of any of these Terms may result in the immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your information, excluding credit card information, may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website, products, or services without our written permission.
SECTION 3 - ACCURACY OF INFORMATION
We do our best to provide accurate and updated information on our website. However, we are not responsible if information made available on this site is not accurate, complete, or current.
The material on this website is provided for general information only and should not be relied upon as the only basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information on our website.
SECTION 4 - PRODUCTS AND SERVICES
Certain products may be available exclusively online through our website.
We make every effort to display product images, colors, descriptions, and details as accurately as possible. However, we cannot guarantee that your device’s display will show product colors or appearance exactly as they are in real life.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. At this stage, QAVRO is focused on serving customers in the United States.
We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and prices are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
SECTION 5 - ORDERS AND PAYMENT
When you place an order on our website, you are making an offer to purchase the selected product or products.
We reserve the right to accept, reject, cancel, or limit any order for any reason, including suspected fraud, product availability, incorrect pricing, shipping limitations, or errors in product information.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases made at our store.
You agree to promptly update your information, including your email address and payment information, so that we can complete your transactions and contact you when needed.
SECTION 6 - PRICES, TAXES, AND SHIPPING COSTS
All prices shown on our website are listed in the currency displayed at checkout.
Prices, discounts, promotions, and shipping fees are subject to change without notice.
Unless clearly stated otherwise, product prices do not include taxes, shipping fees, handling fees, customs fees, or import charges.
Customers are responsible for providing accurate shipping information. QAVRO is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping details provided by the customer.
SECTION 7 - SHIPPING AND DELIVERY
Delivery times shown on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, weather, customs processing, supply chain issues, incorrect shipping information, or events outside our control.
Once an order has been shipped, we will provide tracking information when available.
If you have any questions about your order or shipping status, please contact us at qavroshop@gmail.com.
SECTION 8 - RETURNS AND REFUNDS
Returns and refunds are handled according to our Refund Policy.
To start a return, customers must contact us first at qavroshop@gmail.com. Items sent back without first requesting a return will not be accepted.
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or the wrong item was received.
For more details, please review our Refund Policy on our website.
SECTION 9 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools, apps, payment providers, shipping providers, or other services that we do not fully control.
You acknowledge and agree that we provide access to such tools and services “as is” and “as available” without warranties or conditions of any kind.
We are not responsible for any issues, damages, or losses related to your use of third-party tools, websites, or services.
SECTION 10 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.
If you choose to access third-party links, you do so at your own risk. Please review the policies of any third-party website before engaging in any transaction.
SECTION 11 - RELATIONSHIP WITH SHOPIFY
QAVRO is powered by Shopify, which enables us to provide our online store and services.
However, any sales and purchases made through our store are made directly with QAVRO.
By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and QAVRO, including any injury, damage, loss, or issue related to purchased products or services.
SECTION 12 - PRIVACY
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Because our store is powered by Shopify, certain personal information may also be processed by Shopify and related service providers in order to operate and improve the store.
SECTION 13 - USER COMMENTS, FEEDBACK, AND REVIEWS
If you submit reviews, feedback, comments, photos, videos, or other content to us, you agree that we may use, reproduce, edit, publish, and display that content for business, marketing, or promotional purposes.
You agree that your submissions will not violate the rights of any third party and will not contain unlawful, abusive, offensive, misleading, or harmful content.
We reserve the right to remove or edit content that we consider inappropriate, unlawful, misleading, or harmful.
SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been placed.
SECTION 15 - PROHIBITED USES
You are prohibited from using our website or services:
For any unlawful purpose;
To violate any laws or regulations;
To infringe upon our intellectual property rights or the rights of others;
To submit false or misleading information;
To upload or transmit viruses or malicious code;
To collect or track the personal information of others;
To spam, phish, abuse, harass, or harm others;
To interfere with the security features of our website;
Or for any purpose that may harm QAVRO, our customers, or our services.
We reserve the right to terminate your access to our website or services for violating any prohibited uses.
SECTION 16 - DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.
All products and services delivered through our website are provided “as is” and “as available” unless clearly stated otherwise.
We do not guarantee that the products purchased from our store will meet every personal expectation, but we will do our best to resolve issues according to our store policies.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, QAVRO shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, services, or products.
This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless QAVRO, our partners, service providers, and affiliates from any claim or demand arising from your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.
SECTION 19 - SEVERABILITY
If any part of these Terms of Service is determined to be unlawful, void, or unenforceable, that part shall still be enforced to the fullest extent permitted by law, and the remaining parts of these Terms will remain valid and enforceable.
SECTION 20 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.
Your continued use of our website after any changes are posted means that you accept those changes.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted according to applicable laws related to the operation of our store and the markets we serve.
SECTION 22 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
QAVRO
Email: qavroshop@gmail.com
Marketplace: United States only
Business address: Available upon request
Phone number: Available upon request
Business registration number: Not applicable at this stage
VAT number: Not applicable at this stage