Privacy policy

Privacy Policy

Last updated: July 27, 2026

QAVRO operates this online store and website, including the related content, features, tools, products, and customer services described in this Privacy Policy.

This Privacy Policy explains how QAVRO collects, uses, stores, and shares personal information when you visit our website, place an order, communicate with us, or otherwise use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with QAVRO and may include:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Order information, such as the products you purchase, order number, transaction details, shipping details, and order history.
  • Payment information, such as the payment method used, payment confirmation, billing details, and limited transaction information provided by our payment processors.
  • Account information, such as login details, saved preferences, and account settings when customer accounts are available.
  • Customer support information, including messages, photos, videos, documents, and other information you provide when contacting us about an order, product, return, refund, or other request.
  • Device and technical information, such as your IP address, browser type, device type, operating system, network information, and unique device identifiers.
  • Website usage information, such as the pages and products you view, links you select, products added to your cart, checkout activity, referral information, and how you interact with our website.
  • Marketing information, such as your marketing preferences and your interactions with promotional emails or advertisements.

QAVRO does not directly store complete payment card numbers. Payments are processed through Shopify and authorized payment service providers.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to marketing, contact customer support, or provide information through our website.
  • Automatically through cookies, pixels, analytics tools, and similar technologies when you visit or interact with our website.
  • From Shopify and service providers that help us operate our store, process payments, fulfill orders, deliver packages, provide customer support, analyze website activity, prevent fraud, and conduct marketing.
  • From advertising, marketing, social media, and business partners where permitted by applicable law.

How We Use Personal Information

We may use personal information to:

  • Process payments and complete customer orders.
  • Arrange order fulfillment, shipping, tracking, and delivery.
  • Communicate with you about your order, account, delivery, return, replacement, or refund.
  • Respond to questions and provide customer support.
  • Verify transactions and prevent fraud, unauthorized activity, abuse, and security threats.
  • Operate, maintain, personalize, and improve our website, products, and customer experience.
  • Remember your preferences and shopping activity.
  • Measure website performance and understand how customers use our services.
  • Send promotional communications when you have subscribed or where otherwise permitted by applicable law.
  • Display and measure advertising that may be relevant to your interests.
  • Comply with legal obligations, respond to lawful requests, resolve disputes, and enforce our policies and agreements.

How We Share Personal Information

We may share personal information with trusted service providers and partners when reasonably necessary to operate QAVRO and provide our services.

These parties may include:

  • Shopify, which hosts our online store and provides ecommerce, checkout, security, analytics, and other services.
  • Payment processors, which securely process and verify payments.
  • Order fulfillment and product service providers, which help prepare and fulfill customer orders.
  • Shipping carriers and delivery providers, which deliver packages and provide tracking information.
  • Customer support and communication providers, which help us respond to customer requests and send order-related messages.
  • Analytics and technology providers, which help us understand website performance, improve our store, and protect our systems.
  • Advertising and marketing partners, which may help us deliver, personalize, and measure advertising.
  • Professional advisers and authorities, where disclosure is reasonably necessary to comply with applicable law, protect our rights, investigate fraud, or respond to lawful requests.

We may also disclose personal information as part of a business transaction, such as a merger, acquisition, restructuring, financing, or transfer of business assets, subject to applicable law.

Shopify and Our Online Store

Our store is powered by Shopify. Information submitted through QAVRO may be processed by Shopify and its service providers to operate, secure, maintain, personalize, and improve the services available through our store.

Shopify may process information in countries other than the country where you live.

To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

You may also access the Shopify Privacy Portal to learn more about privacy requests relating to information processed by Shopify.

Cookies and Similar Technologies

QAVRO, Shopify, and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain security, analyze website activity, improve performance, and support advertising.

Some cookies are necessary for the website, checkout, security, and shopping cart to function correctly. Other technologies may be used for analytics, personalization, and marketing where permitted by applicable law.

Depending on your location and our store settings, you may be able to manage certain cookie preferences through the cookie banner or privacy controls displayed on our website.

You may also manage cookies through your browser settings. Blocking certain cookies may affect the functionality of our website.

Targeted Advertising and Privacy Choices

QAVRO does not sell personal information in exchange for money.

However, some advertising, analytics, personalization, or data-sharing activities may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain United States privacy laws.

Depending on where you reside, you may have the right to opt out of these activities through our Privacy Choices page.

You may also submit a privacy request by contacting us at support@qavro.cc.

Where applicable, we recognize Global Privacy Control signals as requests to opt out of the sale or sharing of personal information or targeted advertising for the browser and device sending the signal.

Marketing Communications

We may send promotional emails when you subscribe to receive marketing communications or when otherwise permitted by applicable law.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in the message.

Even after unsubscribing from marketing, we may continue to send non-promotional communications relating to your orders, account, customer support requests, security, or store policies.

Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Request a portable copy of certain personal information.
  • Opt out of certain sales, sharing, or targeted advertising activities.
  • Withdraw consent where processing is based on consent.
  • Appeal a decision concerning a privacy request where applicable.
  • Exercise applicable privacy rights without unlawful discrimination.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before completing a request.

To submit a privacy request, contact us at support@qavro.cc and clearly describe your request.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may request evidence that the agent is authorized to act for you and may also ask you to verify your identity directly.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The length of time information is retained may depend on whether it is needed to:

  • Process and maintain records of orders and transactions.
  • Provide customer support.
  • Prevent fraud and protect our store.
  • Resolve disputes and enforce agreements.
  • Comply with accounting, tax, legal, and regulatory obligations.

When personal information is no longer reasonably required, it may be deleted, anonymized, or retained only where permitted or required by applicable law.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Please do not send payment card numbers, passwords, or other highly sensitive information through ordinary email.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact us at support@qavro.cc so that we can review the request and take appropriate action.

International Processing

QAVRO, Shopify, and our service providers may process, transfer, or store personal information in countries other than the country where you reside.

Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable law.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

QAVRO is not responsible for the privacy, security, content, or practices of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal obligations.

When we make changes, we will publish the updated policy on this page and revise the “Last updated” date.

Contact Us

For questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

QAVRO
Email: support@qavro.cc
Service market: United States