Shipping policy
Shipping Policy
This Shipping Policy describes how QAVRO (“we,” “us,” or “our”) handles order processing, shipping, and delivery.
Processing Times
All orders are processed within 1–3 business days after the order is placed.
Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Destinations
At this stage, QAVRO currently ships to customers within the United States only.
We do not currently offer international shipping.
Shipping Times
After your order has been processed, standard shipping within the United States usually takes 3–10 business days.
The total estimated delivery time is usually 4–13 business days, including order processing time.
Please note that delivery times are estimates only and are not guaranteed. Shipping times may vary depending on the shipping carrier, product availability, destination, holidays, weather conditions, or other events outside our control.
Shipping Costs
Shipping costs, if applicable, will be shown at checkout before you complete your order.
From time to time, we may offer free shipping promotions. Any available shipping promotion will be displayed on our website or at checkout.
Tracking Information
Once your order has shipped, you will receive an email confirmation with tracking information when available.
Tracking updates may take 1–3 business days to appear after the tracking number is issued.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
QAVRO is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.
If you notice that your shipping information is incorrect, please contact us as soon as possible at qavroshop@gmail.com. We will do our best to help, but we cannot guarantee changes after an order has been processed or shipped.
Damaged, Lost, or Delayed Shipments
If your item arrives damaged, defective, or if you receive the wrong item, please contact us immediately at qavroshop@gmail.com with your order number and clear photos or videos of the issue.
For missing packages or delayed shipments beyond the estimated delivery timeframe, please contact us at qavroshop@gmail.com, and we will assist where possible.
Order Changes and Cancellations
Please review your order carefully before placing it.
If you need to change or cancel an order, contact us as soon as possible at qavroshop@gmail.com.
We cannot guarantee that changes or cancellations can be made after an order has been processed or shipped.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
QAVRO
Email: qavroshop@gmail.com
Marketplace: United States only