ORDER JOURNEY

Follow every step
of the journey.

Enter your tracking number to see the latest carrier update and keep your delivery plans clear.

LIVE TRACKING

Where is your order?

Use the tracking number included in your shipping confirmation email.

The first carrier scan can take 1 to 3 business days to appear.

GOOD TO KNOW

Clear answers while you wait.

Tracking systems do not always update instantly. These quick answers explain the most common situations.

01Where can I find my tracking number?+

It is included in the shipping confirmation email sent after dispatch. Check spam or promotions if you do not see it.

02Why is tracking not updating yet?+

A number can be created before the carrier completes the first scan. Please allow 1 to 3 business days after dispatch.

03What if my parcel is delayed?+

Review the latest carrier update. If it is beyond the estimated delivery window, contact QAVRO with your order number.

HUMAN SUPPORT

Still need a hand?

Send us your order number and the email used at checkout. Our team will review the available shipping information.

Contact QAVRO support